Hetzner Yardım Yardım!

Unfortunately we have had to lock the IP address(es) below due to network issues.



We have noticed that your server has been using other MAC addresses in addition to the ones allowed on your Robot account.



We have therefore deactivated your server as a precautionary measure.



See the log history attached at the end of this email.



For a guideline on how to proceed next, please see: https://docs.hetzner.com/robot/dedic...server-locking



We have locked the following IP address(es)/product(s):



Server Auction 28xxxxx

213.xxxxxxx

You can find a log with all the information we have on this issue at the end of this email.



Please read the guide on locked servers: https://docs.hetzner.com/robot/dedic...erver-locking/



We can only unlock the IP address(es) after you completely fix the issue(s).



After you have fixed the issue, please send us an unlock request via your account on the Robot administration interface https://robot.hetzner.com/support/. To do this, please



Log into Robot.

Click on the user icon in the upper right hand corner and then on "Support".

Under "Unlock", select the correct locking ID. (This is in the subject line of this email.

Fill out the form. Include as much detail as possible.

Please do not send us multiple unlock requests for the same issue. We will process your request as soon as we can.



Kind regards



Your Hetzner Online Team



#28xxxxx (213.xxx)

Allowed MACs:

a8:a1:5xxxxx

Unallowed MACs:

bc:24:xx:xxxxxx

bc:24:xx:xxxxxx