Merhaba arkadaşlar
hostgator'dan 2011-03-18 tarihinde baby paket almıştım 1 aylık
kredi kartı ile ödeme yapmıştım ve kartımı kaydetmiş site.
neyse o günden sonra birdaha hiç bakmadım host gator a , yani website işiyle hiç uğraşmadım. birsürü fatura açılmış ödenmemiş. 495$
14/06/2013 tarihinde kredi kartımdan hostgator tarafından bir miktar para çekildi $ 9.95 ..
bende farkettim ve araştırdımki hesabı kapattırmak gerekiyormuş. ticket attım ve bana geri dönüş olarak aşağıdaki ticket cevabı yolladılar.
ne yapmam gerekiyor hemen panelden kayıtlı kredi kartımı sildim. birdaha çekilmemesi için ne yapmam gerekiyor. ve diğer faturaları ödemek zorundamıyım.
Alıntı
Hello Umit, I noticed that you stated you no longer need this hosting package for the original reason you had bought it. Did you have any issues with your account or the service that you received which led to your decision? If you did I would love the opportunity to assist you with any issues you have experienced. Have you considered using your account for a different project? I would be happy to modify your package to use a different domain name that you own or I can even assist you with purchasing a new domain name. I can help you consolidate these two accounts into one. You will only have to make a payment of $9.95 to continue, because I am also willing to remove ALL your past due invoices. So instead of paying $497.50, you will only be making a payment of $9.95 a month. I'd definitely like to work with you to resolve any issues you might have and get to a resolution for you. Please give me a call back at 866-964-2867, extension 1012 at your convenience (when the phone greeting comes on, just input "1012" and it'll transfer you right away). Or you can reply to this email. I look forward to your reply and assisting you further with your account. Regards, Ehsan M. Retentions Administrator HostGator LLC. HTX 866.96.Gator | support.hostgator.com Remember we also have support 24 hours a day via live chat, telephone and email.
