Error 1020: Media could not reach the server sorunu !

Bigbluebutton kullanmaktayız.
Kurulumu ilk başta aşağıdaki dosyadan yaptık.

wget -qO- https://ubuntu.bigbluebutton.org/bbb-install.sh | bash -s -- -v xenial-220 -s asdasdadad -e asdsadasd

Uzun zaman sorunsuz çalıştı ama yeni tarayıcılarda 1020 medya hatası aldık. Kamerayı paylaşamıyor ve client lardan da alamıyoruz.

Firefox 84.2 de sistem sorunsuz çalışmakta ama güncel tarayıcılarda sorun var.

Netten araştırmama göre turn server kurulumu yapın diye bir cevap vardı ve bigblue nun sitesindeki yönergelere göre kurulumu yaptık. Turn server ın testini console den yaptık ve sorun görünmüyor. Değişikliklere rağmen hata yine devam ediyor.

Daha önce freeswicth stun server çalışıyordu ama şuan turn server kurduğumuz için sistem kendi etki alanından çalışıyor.

-- status komutunu uyguladığımızda hizmetlerin hepsi active görünüyor.
Sunucu dedicated bulut sistem değil
Sunucuda nat yok firewall kapalı.
Turn server için bazı udp ve tcp portlarının açılması istenmiş gerekli yetkilendirmeleri de yaptık

Sorunu nasıl aşabiliriz yardım edebilecek biri var mıdır?

netstat -tulpn yazıp bana sunucunun dinlediği-servis ettiği portları söyleyebilir misiniz?

Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 0.0.0.0:443 0.0.0.0 LISTEN 60193/nginx -g daem
tcp 0 0 176.53.62.6:29244 0.0.0.0 LISTEN 54632/kurento-media
tcp 0 0 127.0.0.1:8100 0.0.0.0 LISTEN 55843/soffice.bin
tcp 0 0 176.53.62.6:5060 0.0.0.0 LISTEN 54452/freeswitch
tcp 0 0 176.53.62.6:28293 0.0.0.0 LISTEN 54632/kurento-media
tcp 0 0 127.0.0.1:8101 0.0.0.0 LISTEN 55924/soffice.bin
tcp 0 0 127.0.0.1:8102 0.0.0.0 LISTEN 55989/soffice.bin
tcp 0 0 127.0.0.1:8103 0.0.0.0 LISTEN 56064/soffice.bin
tcp 0 0 176.53.62.6:29896 0.0.0.0 LISTEN 54632/kurento-media
tcp 0 0 127.0.0.1:8104 0.0.0.0 LISTEN 56155/soffice.bin
tcp 0 0 176.53.62.6:26345 0.0.0.0 LISTEN 54632/kurento-media
tcp 0 0 127.0.0.1:9001 0.0.0.0 LISTEN 54614/node
tcp 0 0 127.0.1.1:27017 0.0.0.0 LISTEN 54713/mongod
tcp 0 0 176.53.62.6:24970 0.0.0.0 LISTEN 54632/kurento-media
tcp 0 0 176.53.62.6:5066 0.0.0.0 LISTEN 54452/freeswitch
tcp 0 0 127.0.0.1:6379 0.0.0.0 LISTEN 54672/redis-server
tcp 0 0 176.53.62.6:30478 0.0.0.0 LISTEN 54632/kurento-media
tcp 0 0 0.0.0.0:2222 0.0.0.0 LISTEN 2000/sshd
tcp 0 0 0.0.0.0:80 0.0.0.0 LISTEN 60193/nginx -g daem
tcp 0 0 176.53.62.6:8081 0.0.0.0 LISTEN 54452/freeswitch
tcp 0 0 176.53.62.6:26322 0.0.0.0 LISTEN 54632/kurento-media
tcp 0 0 176.53.62.6:8082 0.0.0.0 LISTEN 54452/freeswitch
tcp 0 0 176.53.62.6:25203 0.0.0.0 LISTEN 54632/kurento-media
tcp 0 0 176.53.62.6:7443 0.0.0.0 LISTEN 54452/freeswitch
tcp 0 0 176.53.62.6:30197 0.0.0.0 LISTEN 54632/kurento-media
tcp 0 0 176.53.62.6:27094 0.0.0.0 LISTEN 54632/kurento-media
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 62955/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 176.53.62.6:3478 0.0.0.0 LISTEN 46921/turnserver
tcp 0 0 0.0.0.0:3000 0.0.0.0 LISTEN 55417/node
tcp6 0 0 :::8090 :: LISTEN 54659/java
tcp6 0 0 fe80::c634:6bff:f:32315 :: LISTEN 54632/kurento-media
tcp6 0 0 :::443 :: LISTEN 60193/nginx -g daem
tcp6 0 0 :::3008 :: LISTEN 55329/node
tcp6 0 0 :::3010 :: LISTEN 55354/node
tcp6 0 0 ::1:5090 :: LISTEN 54452/freeswitch
tcp6 0 0 fe80::c634:6bff:f:27300 :: LISTEN 54632/kurento-media
tcp6 0 0 ::1:5060 :: LISTEN 54452/freeswitch
tcp6 0 0 127.0.0.1:8005 :: LISTEN 54620/java
tcp6 0 0 fe80::c634:6bff:f:29350 :: LISTEN 54632/kurento-media
tcp6 0 0 ::1:5066 :: LISTEN 54452/freeswitch
tcp6 0 0 :::5070 :: LISTEN 54392/java
tcp6 0 0 :::2222 :: LISTEN 2000/sshd
tcp6 0 0 :::9999 :: LISTEN 54392/java
tcp6 0 0 :::1935 :: LISTEN 54392/java
tcp6 0 0 :::80 :: LISTEN 60193/nginx -g daem
tcp6 0 0 :::8080 :: LISTEN 54620/java
tcp6 0 0 fe80::c634:6bff:f:25905 :: LISTEN 54632/kurento-media
tcp6 0 0 ::1:8081 :: LISTEN 54452/freeswitch
tcp6 0 0 fe80::c634:6bff:f:31186 :: LISTEN 54632/kurento-media
tcp6 0 0 fe80::c634:6bff:f:31282 :: LISTEN 54632/kurento-media
tcp6 0 0 ::1:8082 :: LISTEN 54452/freeswitch
tcp6 0 0 fe80::c634:6bff:f:32531 :: LISTEN 54632/kurento-media
tcp6 0 0 ::1:7443 :: LISTEN 54452/freeswitch
tcp6 0 0 fe80::c634:6bff:f:28821 :: LISTEN 54632/kurento-media
tcp6 0 0 :::8021 :: LISTEN 54452/freeswitch
tcp6 0 0 fe80::c634:6bff:f:31384 :: LISTEN 54632/kurento-media
tcp6 0 0 :::5080 :: LISTEN 54392/java
tcp6 0 0 :::8888 :: LISTEN 54632/kurento-media
tcp6 0 0 fe80::c634:6bff:f:28409 :: LISTEN 54632/kurento-media
udp 0 0 176.53.62.6:26217 0.0.0.0 54632/kurento-media
udp 0 0 176.53.62.6:26608 0.0.0.0 54632/kurento-media
udp 0 0 176.53.62.6:26610 0.0.0.0 54632/kurento-media
udp 0 0 176.53.62.6:28299 0.0.0.0 54632/kurento-media
udp 0 0 176.53.62.6:28519 0.0.0.0 54632/kurento-media
udp 0 0 176.53.62.6:30293 0.0.0.0 54632/kurento-media
udp 0 0 0.0.0.0:30510 0.0.0.0 54632/kurento-media
udp 0 0 0.0.0.0:30511 0.0.0.0 54632/kurento-media
udp 0 0 176.53.62.6:30606 0.0.0.0 54632/kurento-media
udp 0 0 176.53.62.6:30938 0.0.0.0 54632/kurento-media
udp 0 0 0.0.0.0:1337 0.0.0.0 54452/freeswitch
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 62955/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:3478 0.0.0.0 46921/turnserver
udp 0 0 176.53.62.6:5060 0.0.0.0 54452/freeswitch
udp 0 0 176.53.62.6:17154 0.0.0.0 54452/freeswitch
udp 0 0 176.53.62.6:21094 0.0.0.0 54452/freeswitch
udp 0 0 176.53.62.6:21304 0.0.0.0 54452/freeswitch
udp 0 0 176.53.62.6:21305 0.0.0.0 54452/freeswitch
udp 896 0 176.53.62.6:24282 0.0.0.0 54452/freeswitch
udp 0 0 176.53.62.6:25012 0.0.0.0 54632/kurento-media
udp 0 0 176.53.62.6:25225 0.0.0.0 54632/kurento-media
udp6 0 0 fe80::c634:6bff:f:27022 :: 54632/kurento-media
udp6 0 0 fe80::c634:6bff:f:28298 :: 54632/kurento-media
udp6 0 0 fe80::c634:6bff:f:29596 :: 54632/kurento-media
udp6 0 0 fe80::c634:6bff:f:29825 :: 54632/kurento-media
udp6 0 0 fe80::c634:6bff:f:30722 :: 54632/kurento-media
udp6 0 0 fe80::c634:6bff:f:30943 :: 54632/kurento-media
udp6 0 0 fe80::c634:6bff:f:31344 :: 54632/kurento-media
udp6 0 0 fe80::c634:6bff:f:31867 :: 54632/kurento-media
udp6 0 0 fe80::c634:6bff:f:32199 :: 54632/kurento-media
udp6 0 0 ::1:5060 :: 54452/freeswitch
udp6 0 0 :::5070 :: 54392/java
udp6 0 0 ::1:5090 :: 54452/freeswitch
udp6 0 0 fe80::c634:6bff:f:25225 ::

Yardımcı olacak kimse var mıdır?