App Status: Rejected
Changes to your app werent published because of the policy issue(s) listed below. If you have an older version of your app, it will still be available on Google Play.
You can learn more about this issue and how to fix it on Play Console.
Go to Play Console
Issue found: Violation of Child Safety Standards policy
Your app doesn't comply with the Child Safety Standards policy.
Specifically,
- Invalid Published Standards
Please update your published standards that explicitly prohibit CSAE. Below is a compliance checklist for published standards. Your standards must:- Be functional (e.g., loads without error)
- Be relevant in scope (e.g., mentions CSAE or child safety)
- Reference the app or developer name (that is, as it appears on your store listing on Google Play)
- Invalid Child Safety Point of Contact
Please update a valid Child Safety point of contact (contact information) in the Child Safety Standards declaration. Your Child Safety point of contact must:- Be ready and able to speak to your organizations CSAM prevention practices and compliance with Child Safety and Child Endangerment policies
- Be kept up to date in the Child Safety Standards declaration
About the Child Safety Standards policy
To keep Google Play a safe platform, we maintain a Child Safety Standards policy that requires all social and dating apps to have and maintain published standards that explicitly prohibit child sexual abuse and exploitation (CSAE), provide the contact information of a child safety-specific point of contact, and properly declare that these apps have an in-app mechanism for user feedback, a method for addressing CSAM, and comply with all applicable child safety laws and regulations.
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