• 13-02-2016, 10:40:26
    #1
    merhaba geçen ay neflixden üçretsiz bir ay deneme hesabı açmıştım.konusunu da burada görmüştüm zaten.
    neyse bugün paypaldan mail gelmiş üçret çekimi olmuş 10 €..
    ondan sonra hem paypaldan itiraz ettim hemde netflix üzerinden görüşme yaptım
    göürşme kaydı(google translate ingizcesidir )
    Thank you for contacting Netflix customer support.
    
    Here is the transcript from your recent chat with customer support:
    
    You
    hi
    Netflix Gael
    Hello! This is Gael at Netflix. How may I assist you today?
    You
    Have someone who knows Turkish?
    Netflix Gael
    At this moment we do not have a department for people who speaks turkish. You're reaching the English chat support, if you would like to we can continue in English.
    You
    ok
    Netflix Gael
    Please tell me, how may I help you today? :)
    You
    I bought the last months of free service
    You
    fakat bugün paypal hesabımdan çekim yapılmış
    You
    but today been shooting my PayPal account
    Netflix Gael
    I see that you joined on Jan 13th, however, the free trial ended today, that's why you were charged, for the next month of service.
    You
    but I did not give an order to shoot
    You
    I demand a refund pls
    Netflix Gael
    I see what you mean, allow me just a minute to explain why we charged you.
    Netflix Gael
    We offer you a free trial, so you can test the service, we do let our customers know that after the free trial ends you will be charged because we are a monthly service, and you will be charged every 30 days, the day you created your account. This is located in our terms of use and conditions, and of course you can confirm this information if you Click Here.
    Netflix Gael
    Not to worry, I can surely cancel your membership, and give you the refund. Would that be okay with you? :)
    You
    üçret iadesi mümkün mü?.
    You
    Is it possible refunds
    You
    ?
    Netflix Gael
    Oh, of course I can give you this refund. Won't be a problem.
    You
    thank you
    You
    How do I need an operation
    Netflix Gael
    However, I will need to cancel your membership. Is that okay with you?
    You
    no. Maybe you can join again in the future when more Turkish dubbing publications increased
    You
    I do not want to use now
    Netflix Gael
    I'm sorry, I'm not sure I'm following you.
    Netflix Gael
    I just cancelled your account, and give you the refund. This money will be back on your PayPal account within 5 business days, and of course you will receive an email to confirm both movements.
    Netflix Gael
    Now rest assure you won't be charged again. :)
    You
    ok.thank you for help me
    Netflix Gael
    Don't mention it, a pleasure to help you! Thanks to you so much for chatting in today, and have a good day. :) And one more thing, if you wouldn't mind, please stay online for a one question survey.
    her ne kadar ingilizceye hakim olmasam da gayet olumlu geçti gibi geldi bana )
    bu mailden sonra böyle bir mail geldi

    Alıntı
    We're sorry to say goodbye
    Dear oktay,
    As you requested, we've cancelled your Netflix Account. This change will be effective Friday, March 11, 2016.
    If you’ve changed your mind and you would like to continue, simply visit the restart membership page at https://www.netflix.com/RestartMembership to enjoy TV shows & movies without interruption.
    We hope you enjoyed the service – and we'd love to have you back someday.
    –The Netflix Team
    anladığım kadarı ile bu linke tıklamamam gerekiyor değilmi?

    -------------------
    burada sormak istediğim diğer şey paypaldan bu otomaik ödeme talimatlarını nasıl görebilirim.o gün bakmıştım bulamamıştım demek yok diyip geçmiştim
  • 13-02-2016, 11:30:11
    #2
    merhaba hocam.
    https://www.paypal.com/cgi-bin/websc...manage-paylist
    bu link üzerinden otomatik ödemeleri düzenleyebilirsiniz.
  • 13-02-2016, 12:17:45
    #3
    Misafir adlı üyeden alıntı: mesajı görüntüle
    merhaba hocam.
    https://www.paypal.com/cgi-bin/websc...manage-paylist
    bu link üzerinden otomatik ödemeleri düzenleyebilirsiniz.
    ben bu linki kaybetmem artık
    bu menüde nerede ya ,o kadar baktım bulamadım dı bunu yine baktım yine bulamadım
  • 13-02-2016, 12:50:05
    #4
    oktayman adlı üyeden alıntı: mesajı görüntüle
    ben bu linki kaybetmem artık
    bu menüde nerede ya ,o kadar baktım bulamadım dı bunu yine baktım yine bulamadım
    çıkış butonunun yanındaki ayarlar butonu > aşağıda ödeme ayarlarının altında önceden onaylı ödemeler
    • oktayman
    oktayman bunu beğendi.
    1 kişi bunu beğendi.