IMPORTANT CUSTOMER INFORMATION: PRICE ADJUSTMENT FOR NEW CX11 UND CPX11 AND FLOATING IPV4 ADDRESSESDear Client
from the moment we launched Hetzner Cloud in 2018 we have continuously been working on expanding our platform and offering you an excellent price/performance ratio in cloud computing. Unfortunately, the prices to acquire IPv4 addresses have since increased dramatically and we have no choice but to respond. For a long time now, the pool of available IPv4 addresses has been almost empty at RIPE, the European IP address management agency. That's why RIPE stopped assigning IPv4 nets. Because of this situation, there is now a fast-growing market in IPv4 address trading with many active brokers, such as on https://ipv4.global/reports/. Supply and demand determine the price at IPv4 brokers, so the prices have skyrocketed.
We have tried hard to avoid passing on these higher prices to our customers, and have accepted the economic loss until now. However, the prices have increased so dramatically that we can no longer do this. We unfortunately must increase our prices.
Starting on 1 August 2021, the price for newly created Floating IPs (IPv4) will be increased as stated below.
Starting on 1 September 2021, the price for newly created Cloud Servers (CX11 and CPX11) will be increased as stated below.
ProductPrice per month / hour up until nowPrice per month / hour, effective 1 Sept 2021Existing Cloud Servers are not affected by this price adjustment. Please note that these prices also apply to rescaling, effective September 1, 2021.
ProductPrice per month up until nowPrice per month, effective 1 Aug 2021Existing Floating IPs are not affected by this price adjustment.
All prices excl. VAT.
Demand for IPv4 addresses will likely remain very high. And we will need to continue to purchase nets. We assume that the prices for IPv4 addresses will continue to rise, and that we will also need to increase our prices again in the future. Prices for IPv4 will likely remain high until after IPv6 has become much more popular.
We are confident that this is still a good price/performance ratio and hope for your understanding.
If you have any questions, we are happy to help. To open a support request, please go to the menu item Settings on your Cloud Console. We hope that you continue to place your trust in us as we are constantly working to expand our services and you can look forward to several new features that are already on our roadmap.
Cloud Servers:CX112.49 / 0.0043.49 / 0.0055CPX113.49 / 0.0063.99 / 0.0065 Floating IP:IPv413
