1)
After careful review, we have determined that the seller is at fault but
regret to inform you that we were unable to recover any funds from the
seller's account.
We'll make every effort to recover the funds from the seller although we
can't guarantee you will receive a refund. For more information please
review our Buyer Protection Policy in the User Agreement.
To ensure that future transactions proceed smoothly, we recommend that you
review these Security Tips:
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2)
We have concluded our investigation into your case and have decided in your
favor.
We were able to recover $30.00 USD and this amount has been credited to
you. Please allow five business days for this adjustment to be posted.
If you are due any additional funds, we will make our best effort to
recover the balance from the seller.
If the seller's account has insufficient funds to complete the refund owed
to you, please be assured that we will take appropriate action against the
seller's account, which may include limitation of the seller's account
privileges.
