alanadi.com u alanadi.com.tr ye yönlendirme (godaddy)

Dear 
Thank you for contacting Online Support. We have tested your forwarding and it appears to be functioning correctly from both an internal and external connection provided by a local ISP. If you are still having problems with forwarding your website to another location then it is possible that the problem lies somewhere between your local computer and our servers. To assist us in pinpointing the source of this issue we ask that you provide us with the results of a "trace route". A trace route shows that path that a connection takes from your computer to a website, or other server.

If you are using the Windows operating system, follow these steps to get the trace route results:

• From your Start Menu, go to "Programs", then to "Accessories".
• Here you will find either "MS-DOS Prompt" or "Command Prompt".
• Click on that program and a window should appear with some information regarding your version of windows and a prompt. The prompt should be similar to the following:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\WINDOWS>

NOTE: The command prompt window may show different text than the above. However, that will not affect this process. 

At the prompt, enter the following:

tracert lazertektasarim.com

After typing this press ENTER, you will get back a long list of information, and it will return to the original prompt you started with. To copy the results, right click on the menu bar of this window, go to "Edit" and select "Mark". Starting at the upper left-hand corner of the command prompt window, highlight the full contents of the trace results. Once you have it all highlighted, press the ENTER key on your keyboard. This will put the highlighted information into your Windows clipboard, allowing you to paste that into a text file to attach to your response.

We understand that this is quite a few steps; however this will allow us to further research the problem you are experiencing. We appreciate your assistance in tracking down the source of this problem.

If you are using Macintosh OSX, you can use an application called Terminal to run a trace route. You should be able to locate Terminal in your hard drive in Applications: Utilities. 

NOTE: Terminal uses a command-line interface. This means you'll be entering commands at a prompt rather than using the more familiar Aqua graphic interface. 

Once you have launched Terminal, enter the following to run the trace route:

traceroute lazertektasarim.com

Once this has completed, highlight the contents of the Terminal window. Click on the "Edit" menu and select "Copy". You can then paste this information into a text file, which you would then attach to your response.

We understand that this is quite a few steps but this will allow us to further research the problem you are experiencing. We appreciate your patience and assistance in tracking down the source of this problem.