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Transfer-Out
Transfer-Out Policy
Dear Valued Customer:
As you might be aware, ICANN has implemented a new Domain Name Transfer Policy between Registrars - See ICANN Transfer Policy for more details. The intent of this policy was to make it easier for registrants to transfer their domains between registrars given the recent increase of ICANN Accredited Registrars now operating in our industry. This new policy has created a great deal of controversy and fear among many customers due to the increase in domain theft and related theft attempts since this new policy has been implemented. We feel it is important to educate you on our security procedures and policies to ensure that your domain names are safe and protected while at Moniker.
On Friday November 19, 2004, we locked all domain names in each of your accounts and removed the unlocking mechanism so that names are not unlocked by accident or in error. The new policy states that unless a domain name is locked, that the registrar of record must allow a domain to transfer to another registrar without any prior notice from the registrant. We have heard loud and clear that the majority of our customers would like for us to keep our high security and domain theft prevention policy in place which provides us the ability to deny any transfer requests that we consider to be invalid and/or fraudulent. We have therefore implemented a new transfer out manager that automatically unlocks your domains for a period of 10 days. If a transfer request is not received by the gaining registrar within 10 days, your domains will automatically be re-locked and protected in your account.
The Transfer Out Authorization Form below allows us to begin the domain theft protection verification process and unlocks your domain name. We will receive a copy of your completed Transfer Out Authorization Form and then perform an executive and staff review of your request to ensure its validity to the best of our ability. You may receive a follow up email from our executive, sales, or support team once we have received your request. You will then receive a verification email from our system to approve as a final security procedure before your domain leaves our system.
Although the new ICANN policy makes it even more difficult to ensure that all transfer out requests are valid, your support and compliance to our security procedures will greatly assist us in this effort.
If you have any questions or concerns regarding this new policy or our procedures to protect your domain names or if there is any way we can retain your business, please contact us Toll Free 1-800-841-7686 or 1-954-984-8445 if calling locally or outside of the united states, or by email - support@www.moniker.com
We appreciate your business and the opportunity to serve you!
Sincerely,
THE MONIKER TEAM
Important: A Transfer request will stay open for 10 days. We will automatically lock the domain after this period expires.
Transfer Out Authorization Form
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