Dear Hasan,
Your service request : SR #{ticketno:[8201]} has been reviewed and updated.
Response and Service Request History:
Thank you for your email and providing the details
Please note that due to the stringent import customs regulation in Turkey, AMD cannot send replacement shipment on free of charge to an end user/individual.
Please confirm your acceptance that you will clear the import charges upon RMA replacement shipment arrival later if applicable
Please confirm so that I can initiate your request for RMA
In order to update this service request, please respond without deleting or modifying the service request reference number in the email subject or in the email correspondence below.
Please Note: This service request will automatically close if we do not receive a response within 10 days and cannot be reopened.
If it is not feasible to respond within 10 days, feel free to open a new service request and reference this ticket for continued support.
Best regards,
Shibu
AMD Global Customer Care
Burada tam olarak anlatılmak istenen nedir? AMD Ryzen işlemcimde sorun yaşadığım için yurtdışına mail attım gelen cevap üstte.
Kargo ve gümrük ile ilgili bir şey sanırım ama tam anlıyamadım