Merhaba bugün başıma gelen olayı aktarıcam size kendilerinde 20 adet domainim barınmaktadır. domainlerimden bir tanesini otomatik yenileme kapalı olduğu halde kafalarına göre yenileyip para çektiler kendilerinden bir açıklama beklediğimde bana verdikleri açıklama aşağıdaki gibidir. ve bu süreçte paranın iade edilmeyeceğini söylüyolar. açıklamada anladığım kadarıyla fatura oluşturulurken yenileme aktif edilmiş sonrasında kendileri tekrar kapatmışlar.



Thank you for your patience 🙏

Upon checking autorenew was enabled when the invoice was issued. It seems that the autorenewal was disabled after the domain was autorenewed.
Therefore, we cannot process a refund.
Please check

We have auto-renewal enabled by default after purchase to make sure that there is no disruption of your service in case you forget to renew it. That ensures so your services are up and running without risking losing any of your valuable data in case of expiration and cancelation. Also, we always send notifications about the upcoming payment, one was sent to dizaynclick@gmail.com, that you have indicated as a contact email.

Maybe there is anything else I could help you with?