Arkadaşlar dün facebooktan kredi aldım cep telefonumla gelmedi bende şirkete mail attım gelen cevap bu ;
Marc Abrea, Jul 12 00:49 (CST):
Dear Mr./Ms. Kunkcu ,
Thank you for contacting ZONG Customer Care.
We apologize for the inconvenience. Ive checked the history for +905069350016 and saw that the transaction for 3 TRY is already in progress. Rest assured that you will not be billed for this transaction, should it fail to complete.
A transaction only gets billed once the customer confirms the purchase with the PIN/Keyword that was sent to your mobile phone. If you are unable to enter the PIN/Keyword, the transaction will be canceled. Otherwise, the credits should be delivered within 24 hours from the time they were purchased.
In the meantime, I will consider this case closed. Otherwise, please reply to this email if you need further assistance.
Thank you for choosing ZONG Mobile Payments!
Best Regards,
Marc Abrea
Zong ID - 01-008
ZONG Customer Care