arkadaşlar google den çevirdim ama tam anlamadım. bunu tam anlamı ile çevirecek biri var mı?

" This is a response for your question, here is what you asked:
'I bought your product.'

The question was answered by katie, here is the answer:
'Dear Customer

This game has not actally been ordered, I can see you tried to put this game through but it did not go through. The payment has not come through to us therefore this will go back into your bank, you will need to put this game through again

Regards'"