Arkadaşlar DealExtereme'den bir mal şiparişi verdim bildirmelerine göre 19 Ekimde HongKongPost'a ürünü teslim etmişlerdi fakat Malım hala Hong kong Postta durduğundan ötürü bende tek çareyi hong kong posta mail atarak buldum ve az önce bir mail geldi. tam olarak ne demek istediklerini anlayamadım lütfen yardımcı olabilirmisiniz?
Alıntı
Dear Customer,
Thank you for your enquiry regarding the above mentioned item.
May we take this opportunity to explain to you that, in accordance with Universal Postal Regulation, the sender has the prior right to make enquiry. All postal administrations require full details of both sender and addressee for further tracing. We are sorry that we cannot start any investigation without senders cooperation. Thus, if you have any queries about the disposal of the item, please inform the sender to lodge an enquiry to our office directly.
In the meantime, please do not hesitate to contact us at 2921 2211 if you wish to know more about the enquiry process.
Yours sincerely,
Mail Tracing Office, Hong Kong Post