Ödemeyi 1-2 gün geç yaptım "case" açmışlar. Kalın yazdıklarımın altındaki seçenekler kutucuklu çeviren arkadaşa şimdiden çok teşekkür ederim.

We always encourage our members to communicate with each other when there's a problem with a transaction. If you've already attempted to contact the member but were unable to resolve the problem, you can open a case.
To start the resolution process, please tell us what your problem is:

I bought an item. 
 I haven't received it yet. 
  I haven't received my payment yet. 
 
 I sold an item.
 I received an item that does not match the seller's description. 
  I want to cancel a transaction.