Şansını dene hocam
We were deeply saddened to receive your notification dated [Date: XX], stating that our account would be closed due to a violation of Wise's Acceptable Use Policy, section 1.2.3.a. However, we were unaware that these policies might have been breached, and upon learning of the situation, we have taken immediate steps to address it.
Our company has thoroughly reviewed its procedures to ensure such an incident will never occur again and has taken necessary actions to raise awareness within the relevant departments. We want to emphasize that our partnership with Wise is of great value to us, and we guarantee that all our workflows are now fully aligned with Wises policies.
Therefore, we kindly request a review of the decision to close our account. We are fully prepared to provide any required information and answer any additional questions you may have.
Thank you for your understanding and cooperation. We hope to receive a favorable response.
Best regards