Merhaba,

Bir süredir mailing faaliyetleri için Brevo'yu kullanıyorduk. Bir problem yokken, hesap askıya alındı ve şu şekilde dönüş aldık;

Hi there,

Thank you for following up with me and providing these details.

Based on the information you shared, I will need you to clean your list of any inactive contacts before I can revalidate your account. Inactive contacts are those you haven't reached out to in the last 6-12 months or who haven't opened your emails in the last 6-12 months. Targeting engaged contacts will allow you to send out more successful campaigns.

To help you identify and remove unengaged contacts, look for these indicators:
- Contacts who you have emailed at least 5 times, and have not opened any of your emails in the past 6 months.
- Contacts who you have emailed at least 5 times, have not clicked any links in your emails in the past 6 months.
- Contacts who have not interacted with your campaigns in any meaningful way within the past year.

We have put together a simple guide to help you clean your database and improve your email deliverability: Optimize and clean your contact list to improve email deliverability

Once you have cleaned your list of inactive contacts, please let me know so I can review your account.

I look forward to your reply!

Kind regards,


Pasif kullanıcıları temizlememizi istiyor ama bunu nasıl yapabiliriz?

Brevo sisteminden anlayanlar yardımcı olabilir mi?
Ücretli ya da ücretsiz.