Destek talebi acmıştım bunu yollamıslar tam anlamadim ne demek istiyorlar yardımcı olabilirmisiniz?


Hi,

Thank you for your enquiry.

This authentication payment does not show on your statement as a refund, but rather has disappeared from the pending payment section, as it was never technically taken.

(This will not show on your bank statement, only a adjustment to the pending balance).

I can confirm this payment has already been refunded to your pending balance.

All responses to this support enquiry must be replied to from your online control panel