Hello Aziz,


I hope this email finds you well!

My name is Tsvetomira and I’m the Technical Support Representative from the App Service team, who will assist you on the case 2107050050002730 - Deleted Domains.

I understand that your domains efeler***.com, and yeninesil***.com has been deactivated.

I investigated the domains and I do not see any indications that now they are under Azure. Such information is not visible neither in our internal tools, nor in public access tools.

You can check very detailed information in the official site ICANN: ICANN Lookup, as well as in WHOIS:
yeninesil***.com whois lookup - who.is
efeler***.com whois lookup - who.is

Currently, the domains are pointing to GoDaddy, and as you mentioned, they have been purchased through Teknoclouds.

Microsoft is not deactivating domain names, and I see that the domains appears as taken under GoDaddy, so I would advise you to contact GoDaddy and see if there is any issue with your registration of the domain names.

Microsoft Azure is not the domain register, so even if the domain names have been in the past purchased from Azure from Teknoclouds, we are not able to deactivate them, and I am not able to see insight information for those domains, in order to assist you further.

I am sending you the contact information of GoDaddy:
GoDaddy Help Center - Contact Us – here you can see the chat support.
And this is the phone number abd working hours for Turkey:
Ülke çapında: Paz-Cum 9:00 - 19:00
850 390 75 46

I see that your preferred contact is email, but in case you need additional clarification on the matter, you can reply to my email with your phone number and we can schedule a phone call.

I will leave the case open for now and I remain at your disposal for additional questions and clarifications.

Thank you sincerelly for your patience and understanding!

Looking forward to hearing from you and wish you a great rest of the day!

Kind regards,