Merhaba, bir firmadan lws firmasına domainimi transfer etmeye çalıştım ödemeyi aldı ancak transferi iptal etti. Ücreti de geri ödeme yapmadı. bende destek talebi oluşturdum ama tam olarak anlayamadım bakabilirmisiniz? panelden iade oluşturulmuyo göstermiyo çünkü, acaba yarın mı gösterecek ki
ALINTI:
Hello,
To request a refund for one of your products, all you need to do is:
- To connect to your customer area
- Click on your username at the top right of the page
- Click on the 'Termination / Refund' sub-menu
- Choose the product concerned from the list and fill in the various fields allowing the confirmation of your refund request.
However, domain names are refundable only if the request is made the day after your order.
If the deadline is exceeded, these are no longer refundable from the registry because they are customizable goods and their registrations are paid for a whole year.
If you are no longer eligible, you will see that in the page dedicated to the refund, the amount of the creation of the quote will be deducted from your refund before validating the request.
We remain at your disposal for any additional request.
Regards,
Sales team