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We can disable 2 Factor Authentication on your account.

Before we do we need to establish beyond doubt you are the legit account owner.

For security reasons you will have to send us a high-resolution picture of you holding your ID / passport. In the same image, have a reference to Bitfinex and today's date displayed in the picture - a note with the word "Bitfinex", today's date and with your signature will do. Make sure your face will be clearly visible and that all passport details are clearly readable.

Like this:



Upon establishing your identity 2FA will be removed.

After successful login, you can reenable 2FA again. As a security measure, the option to withdraw funds from your account will be suspended for 5 days.