Hello murtaza,

Thank you for contacting Namecheap Live Chat Support! This is a follow-up I promised to create for you.

We have checked our records and would like to let you know that you were charged for $47.70 on 3/13/2014 for the renewal of hosting account associated with your domain xxx-xxx.de

Please note that domain registration and hosting are different services and should be renewed separartely.

Your domain xxx.de is now in a redemption state. In order to re-instate it in this phase, there is a $200.00 fee plus regular $9.85 to renew. If you are going to have this domain restored, please prefund your account with the required amount and let us know. We will then manually process your request.

You can add funds to your Namecheap account in the following way:

1) sign in to Namecheap.com with your username and password;
2) mouse over to your username on the black bar;
3) select ‘Add Funds’ from the drop-down;
4) choose the payment method and complete deposit.

We are looking forward to hearing from you soon.

What is domain redemption status?

Redemption is the status that most TLDs will enter if they have not been renewed in time.

When the domain expires the website will no longer resolve and no changes can be made to the domain. However, for most TLDs, you will have a 27 day expiration grace period after the actual expiration date, in which you can renew (i.e. reactivate) a domain. If you do not renew the domain within this grace period, the domain may be placed into auction for a week. If not sold (rarely do the domains get sold at auction), then it is placed into the status of redemption by the registry.

Once in redemption, there is an additional fee of $200 for reactivation. Your total cost for recovery will be $200 + the renewal cost for the domain (depending on the TLD). If the domain is still not renewed, then after 80-85 days in the status of redemption it's made available for everyone again.

To recover a domain in redemption: submit a ticket or contact us via live chat with the domain and account details. We will assist you directly in recovering the domain and getting you back up online.