If you do not want to keep the item(s) in question from your order, we will be happy to offer you an In-Store Credit for your account. An In-Store Credit is an account credit that can be used for any future orders by selecting In-Store Credit in the shopping cart. However, we will need you to first cancel the item(s) in question within 5 days of the purchase date. 

Once canceled, please reply to this email with your confirmation to process the In-Store Credit for the canceled item(s). 

Note: Canceling certain services will also cancel any free services associated with them.

To cancel any item in your account, please use the following instructions:

You can cancel products that you no longer want to use.


When you cancel a product, we stop the billing cycle, delete it from our servers, and it is no longer available to you. We also cancel any free products associated with it.