Hello,

Thanks for writing in. It sounds like your account may have been compromised or you're having trouble logging in. Please read the following information for help on securing and/or accessing your account:

If you're able to log in but believe your account has been compromised, secure your account by following all the steps on this page: http://support.twitter.com/articles/31796

If you're unable to log in, try resetting your password by entering your @username or email address here (try both!): https://twitter.com/account/resend_password

If you're unable to reset the password and you filed this ticket from the email address you used on your account, please reply to this email with the following info:
• Your username
• Any email addresses you think might be associated with your account
• The last date you had access to your account
• The phone number associated with the account (if you verified your mobile phone)

Otherwise, please file a new ticket using the email address you used to register your account. Here's how:
1) If you’re signed in to another Twitter account, sign out.
2) Navigate to http://support.twitter.com/forms/hacked
3) Check your email inbox for the help request confirmation email. You'll then be able to continue troubleshooting the issue on that ticket.

Thanks,

Twitter Support
http://support.twitter.com
@Support