Arkadaşlar godaddy den hosting aldım almaz olaydım

ingilizcem yok ve sistem çok karışık geldi bana. Hosting'i iptal edip yarım yamalak ingilizceyle geri ödeme talebinde bulundum. Aşağıdaki gibi bir mail geldi. Ne demek istiyor çevirebilecek arkadaş varmı?
Thank you for contacting Online Support. As you have canceled your services, our normal process is to issue an In-Store Credit to your account which can be used immediately for additional purchases. An In-Store Credit is an account credit that can be used by selecting In-Store Credit in the shopping cart. Please reply to this email with your confirmation to process the In-Store Credit for the canceled Web Hosting.
In lieu of an In-Store Credit, a refund directly to your payment method may be available upon request if supported by the payment processor. If a refund is processed directly to your payment method, it can take 5-7 days for the funds to be applied.