Hi, we are sorry to hear that the parcel was sent back to us. I just tracked online the tracking information does not show any details about sending us back. At the moment we couldn't send replacement yet. Although we provide free shipping for your parcel, the returned parcel represent a loss for us. So once we have the returned parcel tracking information, you still need to resume part of the responsability which is 5USD. Are you ok with that? Thanks for your understanding.

burda ne demek istemiş ben pek bişi anlamadımda.