Ödemeyi Yaptıktan 1 Saat Sonra Ticket Vbulletin Ticket Oluşturmuş Bana;

Hello,

We are contacting you because your vBulletin purchase transaction has  been flagged for review. This email has been sent as a notification  request to validate the purchase and proceed with the processing of your  order.

In order to complete your purchase, we need you to respond to this email with the following information:
• Your Name
• Name on the Credit Card that was used
• Billing Address
• Telephone Number
• Purchase ID

Once we receive and validate this information from you, we will be able to finalize your vBulletin purchase.

You may also contact the vBulletin Sales Department at 1-877-326-6444 to confirm the transaction.
(Our office hours are 09:00AM PDT - 05:00PM PDT)


Thank you,

Susan,
vBulletin Sale

Yazmış Olduğum Cevap;

• Your Name : 
• Name on the Credit Card that was used: 
• Billing Addres: 
 • Telephone Number 
Purchase ID:

Vbulletin'in Ticket E Cevabı;

Hello,

We had to decline your transaction due to not matching information provided.

I would suggest that you attempt the purchase process again.

In order to successfully complete the transaction we need to collect  accurate, current and complete information as prompted by the sign-up  process.

We need first and last name (or Company Name), complete address  including street name and number, zip code, city,country , and telephone  number.

Regards

Susan,
vBulletin Sales

Şöyle Cevap Verdim;

Kayıt Esnasında Posta Kodumu Yanlış Yazmıştım, Fakat Araştırmalarım  Sonucu Posta Koduma Eriştim ve Yeni Posta Kodum ile Birlikte Bilgilerimi  Tekrar Yazıyorum Diye Belirtip İstediği Bilgileri Yazdım ve Gönderdim

Baktım Cevap Yazmıyorlar Ticket'e Bende Bu Sefer İletişim Departmanına Ticket Oluşturdum;

2 Gün Oldu Ödeme Yapalı, Bilgilerimi İstemeniz ve yazmama Rağmen  Ödememi Dondurmuşsunuz diye yazdım...

What is your order ID?
 
 Best regards,
 Steve Machol
 Customer Support Manager, vBulletin

Cevap Olarak Yazdığım ;

Your Name : 
• Name on the Credit Card that was used:
• Billing Addres: 
• New Zip Code:
• Telephone Number:
• Mobile Telephone Number:
• Purchase ID:

finansb***  visa card    VALID THRU 
NEED I can give more information.

Vbulletin'in Cevabı;

This was already rejected as per this ticket:

Click Here

Best regards,
Steve Machol
Customer Support Manager, vBulletin

En sonunda Ticket'e Şu Şekilde Cevap Yazdılar

Hello,

Thank you for contacting vBulletin Sales.

In regards to your declined transaction you may want to contact your  financial institution to discuss the length of time of the authorization  hold. 
The authorization hold will be removed as soon as the bank removes it.
Your previous order (id:******) was cancelled we did not collect any of the funds.

In order to successfully complete the transaction we need to collect  accurate, current and complete information as prompted by the purchase  process.

Once you resubmit your order with the required information be sure to  respond to this ticket with your Purchase ID so that we may take a look  at the purchase when it is attempted.

Regards

Susan,
vBulletin Sales

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