Hello XXXX,

The domain xxxxx.com was purchased under the account username 'FRMKANKA' but is currently listed in the account username '284312-40b6078'.

To gain access to the account username '284312-40b6078', please do the following:

1. Visit our home page Name.com.
2. Directly under the login form, click the 'Lost Password?' link.
3. Look for the words 'Domain Name Or Account Name' and enter 284312-40b6078.
4. Click 'Get Password'

An email will be sent to the administrative contact email listed with your Name.com account. Within this email will be listed your Name.com username and a link to allow you to reset your password.

Click this link [as instructed in your email] and follow the instructions listed on the page.

Once you have successfully changed your password, you will need to open a new web browser window or tab and login to your Name.com account. If this does not work try either using a different web browser OR clearing your browser's cache [temporary
files] and try again.

If you fail to receive the login information email or if the administrative email address is not valid, please let us know.

You will also need to make your request from the same IP address you respond to the e-mail from.

Please do not hesitate to contact us if you have additional questions or concerns. We’re happy to help.

Elicia
Name.com Support
support@Name.com