Thank you for contacting us.

Normally, it will take 24-48 hours for the domain to be ready if the
domain is more then 24-48 hours, please contact our support for we will
escalate your case to our administrators. Before we will escalate your
case , we need to
verify first your 1&1 Control Panel password as well as the last 4 digit
of your Credit Card. As email is considered not safe in giving those
information. We advise that you contact us via our direct number
1-866-991-2631 or
1-610-560-1442. Just please give this case id 172664331 on your
call so that you do not have to explain further.

If you have any further questions please do not hesitate to contact us.