Aşağıdaki gibi bir mail geldi. Anladığım kadarıyla kredi kartı sahibi bu işlemi ben yapmadım demiş...
Fakat ben bu adama ( ki kredi kartı sahibimidir bilmem ) bi ürün satmıştım onun karşılığında 20$ aldım.
Bu durumda haklı olduğumu ispat etmek için ne yapmam gerekli?
Ürün sattığım adama ulaşamıyorum...
Hello Yusuf Çetinkaya, We were recently notified that one of your buyers filed a chargeback andasked the credit card issuer to reverse a payment made to you on10.Ara.2009. The buyer claims that this purchase was made without authorization to usethe credit card. Their credit card issuer needs additional information fromyou about this transaction. -----------------------------------Transaction Details----------------------------------- Buyer's Name
sman reyhanogluBuyer's Email:bafrali_822@windowslive.comBuyer's Transaction ID: 4NK812125R608022B Transaction Date:10.Ara.2009Transaction Amount:-$20,00 USDCase #:PP-916-343-292Your Transaction ID: 46164926PC936112S -----------------------------------What to Do Next----------------------------------- Please respond within 10 days so that we can help resolve this chargeback.To respond, log in to your PayPal account and go to the Resolution Centerto provide information about this transaction. The credit card issuer decides if the buyer's claim is legitimate. Once thecredit card issuer receives your information, it may take up to 75 days tomake a final decision. Because the credit card issuer has reversed the charge for thistransaction, we've placed a temporary hold on the funds associated withthis transaction until the case is resolved. Our user agreement explainsour policies on holding funds. You can learn more about chargebacks in the Resolution Center tutorials. -----------------------------------Other Details----------------------------------- There are no other details regarding this transaction at the moment. Sincerely, PayPalChargeback DepartmentEmail:
chargeback-response@intl.paypal.comFax: +1-402-537-5755 CB:PP-916-343-292:USD20.00:12.03.2010:46164926PC936112S ----------------------------------------------------------------Copyright © 1999-2009 PayPal. All rights reserved. Consumer advisory- PayPal Pte. Ltd., the holder of PayPal’s stored valuefacility, does not require the approval of the Monetary Authority ofSingapore.Users are advised to read the terms and conditions carefully. PayPal Email ID PP767