Merhaba arkadaşlar rica ediyorum nedemek istemiş adam burda Lütfen acil arkadaşlar

dear friend.
pls don't worry .we have shipped out your item on 19th-11-09,that is to say we shipped out your item before we get your dispute ,we are very sad to get your dispute ,i don't why you don't want this item any more ,i think it is your miatake ,but now you send us dispute on paypal .we feel very disappointed about our transaction,if you want refund .pls ship the item back when you get the item ,but 15 %will be charged .
appreciated you can remove this dispute ,or we will contact paypal.
waiting for your response.
regards,
cheng