To resolve this problem, follow these steps:
- Open the properties of the Default Web Site and choose Directory Security.
- Click the Edit button for Authentication.
- Click the Edit button for Anonymous and edit the account listed to read "Domain-name\Anonymous."
- Disable Password Synchronization.
- Manually shut down the MMC to ensure proper writing to the metabase.
- Go to a command prompt and issue "net stop iisadmin /y."
- At the command prompt, issue "net start w3svc."