Hello,
Thank you for your email. Unfortunately, there is not a way to remove domains from within your Name.com account and our registrations are non-refundable. However, as a one time courtesy, we offer customers a 5 day grace period, in which we will refund customers that have mistakenly renewed a domain.
In order to do this we have to delete the domain - and all of it's content - from our database. We ask that you respond to this email from the administrative email address associated with your account, and confirm that you wish to delete the domain(s) from our database. Once you have confirmed, we will delete the domain(s) and issue your refund if you have registered or renewed them within the last 5 days.
Please note that once a domain is deleted it can be restored back to your account for a period of 30 days. We would however require a restoration fee from you in the amount of $130.99. This includes a years renewal for the domain. If you would like the domains deleted, please respond in the affirmative; we are happy to provide you with further assistance.
Please confirm the deletion of xxx in order xxx.
Please let us know if we can assist you further.
Regards,
Diye bir mail geldi bugün. Sanırım domaini silip paramı iade edecekler. Benim gibi bir hata yapan arkadaşlara, hemen mail atmalarını öneriyorum. Zira 5 günü geçerse, kesinlikle geri ödeme yapmıyorlar. Tabii ki geri ödeme yapacakları kesin değil. Gelişmeleri konu altına mesaj olarak yazacağım.